David published a paper with his (then) PhD student, in the journal, Electronic Government, an International Journal, in 2010, entitled, ‘A framework for accessible m-government implementation’
Abstract: The great popularity and rapid diffusion of mobile technologies at worldwide level has also been recognised by the public sector, leading to the creation of m-government. A major challenge for m-government is accessibility – the provision of an equal service to all citizens irrespective of their psychical, mental or technical capabilities. This paper sketches the profiles of six citizen groups: Visually Impaired, Hearing Impaired, Motor Impaired, Speech Impaired, Cognitive Impaired and Elderly. M-government examples that target the aforementioned groups are discussed and a framework for accessible m-government implementation with reference to the W3C Mobile Web Best Practices is proposed.
Emmanouilidou, M & Kreps, D (2010) A framework for accessible m-government implementation Electronic Government, an International Journal Vol.7, No.3, pp.252 – 269 DOI: http://dx.doi.org/10.1504/EG.2010.033591